How to Update the Monitoring Status from the Application Dashboard

Updating the Monitoring Status is usually done on the Cloudica™ Desktop Application. However, it can also be done in the Application Dashboard.

To change the Monitoring Status, use the User Menu. When you’re logged in to your Desktop App, a green dot with the status icon appears with your avatar.

To update the Monitoring Status using the User Menu, follow the steps below:

Click the green dot of the User Menu.
A menu will appear. Choose and click the status from the menu.

Once the status is updated in the dashboard, the Monitoring Status in the Desktop App is also updated.

Notice that the icon inside the green dot of the User Menu also updates when the status is changed.

Monitoring Status Meanings

Monitored Status

Shown as a checkmark icon or just a green dot.
The default status upon the initial login to the app.
All computer activity by a user is recorded.

Confidential Status

Displayed as a shield icon.
All screenshots are blurred and keystrokes are masked.

With the desktop app’s Confidential status mode, you have the added layer of security, while still allowing managers to view your activities.

Incognito Status

Shown as an incognito icon.
The user remains logged in but no monitoring activity is captured.
The work time, screenshots, snapshots, app usage, keystrokes, etc. are not recorded.

Instead of logging out of the Desktop App, users have the option to switch to Incognito status whenever they take breaks, if they need to be away from their computers, or to do non-work related activities.

Note that when your Desktop App is offline or you’ve signed out of the app, no Monitoring Status dot will appear with the User Menu.